Vtiger CRM modules top 10

  • November 23, 2016
  • vicus
Customer service- Vtiger CRM Manual

Vtiger CRM modules, there are many of them. At Vicus, we have experienced this ourselves. In the past 11 years we have implemented, in addition to the vtiger CRM basic modules, a wide variety of add-ons at very different organizations. From installation companies, automotive organizations, companies active in business services, healthcare to a bakery; organizations know how to find the way to Vicus as a vtiger CRM development and implementation partner.

Objectives when purchasing add-ons

Each organization has his/her own primary objectives with the implementation of these vtiger CRM modules. The optimization of internal work processes can be such an objective. The most common objectives are to improve service and to create more perception towards and with customers and prospects. Also called increasing the customer experience.

Through the more than 250 vtiger CRM projects Vicus has had the privilege of implementing, we have become experts in the field of software that revolves around improving marketing, sales and customer service processes at organizations.

The best vtiger modules?

Which vtiger CRM modules are the best? Which vtiger add-ons that Vicus implements and/or develops really help organizations achieve their goals and increase customer satisfaction.

Top 10 vtiger add-ons

In order to somewhat map out the 'best' vtiger modules we have compiled a top 10. This list was compiled by the vtiger CRM department of Vicus based on their experiences with and reactions from customers.

1. WebVisitAnalyserWebVisitAnalyser

The WebVisitAnalyser is a tool developed by Vicus that recognizes the web visitor (organization) at site / shop visit and immediately builds an up-to-date and real-time profile. The lead score, interests, credit score, industry (SBI code), and stage in the purchase process (buyer/customer journey) are made transparent and stored directly in vtiger CRM.

The WebVisitAnalyser thus provides organizations with actionable information for obtaining, qualifying and prioritizing leads and prospects. Your account managers can then get to work immediately with the 'best' customers and prospects. More info

Relationships module 2.Relaties Module

Vtiger add-on to manually create additional relationships between Leads, Contacts and Accounts. It is also possible to set the status of each relation and to add a comment. Via the reporting module an overview of the relations can be presented (Actor A - Actor B - Relation type / remarks). Vicus can add extra fields to the relation.

3. PDF MakerPDF Maker

This vtiger module enables organizations to create very nice PDF documents for document types like invoices, orders, order confirmations and packing slips. Almost indispensable for a professional image of your organization.
In PDF Maker, fields can be retrieved from all connected modules. PDF Maker can provide a product overview and perform calculations as required so that you can provide your customer with an appropriate quotation. More infos

4. Dynamic FieldsDynamic Fields Module

Makes forms within vtiger CRM more user friendly. Certain fields within vtiger CRM are displayed or not depending on the filling of other fields. This vtiger add-on is very useful to facilitate data entry by your employees and to prevent errors.

Benefits

  • Compatible with vtiger 6
  • Works with all standard and custom vtiger modules
  • Configurable with standard and customized pick list fields
  • Easy to use and flexible configuration panel
  • Displays and hides fields based on pick list values

5. EMAIL MakerEMAIL Maker Module

With the vtiger add-on EMAIL Maker you can create an unlimited number of beautiful and advanced email templates. Completely customized and according to your own wishes. You can apply your organization's corporate identity by creating beautiful email templates for invoices and quotes, among others. An enrichment for your professionalism and a uniform appearance / image of your organization.

Benefits

  • Fractional emails
  • Tailor-made templates
  • Use variables
  • Enrichment of professionalism and unified appearance
  • Retrieve labels and fields from linked module

More Info

6. GEOtoolsGeoTools

With the vtiger module GEOtools, organizations can easily and quickly map the locations of their relations. Very useful if you want to get an idea of the geographical spread of your customers or plan an efficient route for your sales staff. Application of the add-on Geotools within your organization ensures that your account managers can organize and spend their (travel) time more efficiently. More info

7. Colored lines in listsLisViewColors

In a simple way, the module allows colored list lines within vtiger to be marked and colored. These are lines that conform to the same characteristics.

Benefits

  • Better overview
  • Faster orientation.
  • Easy to install
  • Simple to use
  • Applicable within virtually all other vtiger add-ons

8. Payments (Record payments on invoices).Betalingen facturen

Within vtiger you can by default give an invoice the status 'paid'. You cannot register amounts in the standard version. After installing the Dutch vtiger add-on 'Payments' you can register individual (partial) payments within vtiger. This closes the entire sales cycle. You only need to ensure that the payments are entered (this can be done with an import).

You still have to pay Vicus separately to ensure that the payments are added up in a field on the invoice as well as that the invoice status goes to paid if the amount paid equals or exceeds the invoice amount. Only then is the cycle complete. More info

9. Customer PortalKlantenportaal

Excellent for increasing customer satisfaction. You offer your customers control and insight without costing you time. Your customers themselves have access to a service portal. When setting up the portal, you determine what your customers are allowed to see and change. This includes personal information, products and appointments. Learn more

10. Gantt ChartGantt Charts Module

This vtiger modules is indispensable for project-based companies. With the Gantt Chart, tasks within several projects can be better managed simultaneously. The Gantt Chart, horizontal bar charts, shows the tasks within one or more projects within (complete) project periods. The project tasks can be visualized per day, week and month.

Use of this module improves the project management skills of employees within your organization. Also, the module ensures that deadlines, tasks, etc. can be managed better and more clearly. The chances of not meeting deadlines can thus be prevented.

About vtiger and Vicus

Vtiger CRM is one of the most popular Open Source systems. In use, vtiger is simple and comprehensive. Open Source means freedom. Software that is developed and constantly improved thanks to the power of a community. Software that gives organizations freedom to choose add-ons available according to their needs.

When you choose open source, you are not dependent on a dealer, licenses or upgrades. You decide when you want to invest. Thanks to this flexibility, choosing open source often offers significant cost advantages. You get a best-of-breed solution that suits you, now and in the future.

Vicus eBusiness Solutions has supported vtiger since 2005 and is the most experienced vtiger partner with over 250 projects.

www.vicus.eu

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