AUTOMOTIVE
Profit with CRM and e-commerce
Vicus understands the processes and challenges in your industry. Vicus implements CRM systems, web shops and multishops at car dealers, wholesalers and combinations thereof. So that you can best serve every target group: both business buyers and consumers.
WORK FROM ONE INTEGRATED SYSTEM
EXPERIENCE CONVENIENCE
Given the future impact of the Internet, Vicus' combination of e-commerce and crm knowledge and industry experience will be especially valuable.
We help you improve your marketing, sales, delivery and customer service
Vicus implements crm systems and web shops at car and motorcycle dealers, wholesalers and sellers of automotive materials and accessories. Its strength lies in the combination of the best software and integration.
Particularly by thinking with you about your process and then automating it. The goal is more turnover, lower costs and happier customers.
WE BUILD YOUR MAGENTO WEBSHOP
MAINTENANCE, PARTS AND ACCESSORIES
We also connect your Dealer Management System (DMS), Hexon and the RDC. So that you experience the convenience of working from one system. Less time, more sales and better service.
HIGHER EFFICIENCY WITH CRM
SMART SUPPORT WITH EVENT-DRIVEN MARKETING
With the workflow manager and the e-mail manager developed specifically for the automotive industry, you automatically send e-mails to relations.
Record appointments so you can see later who made the call and what was discussed. Never forget to call back again and don't miss any deals!
Through a link with your Dealer Management System, you have customer and vehicle information available in your CRM. So you immediately align your sales and marketing efforts with your customer.
As the number of brands and branches grows, it becomes even more important to serve your existing and new customers well. CRM is a proven tool for building customer loyalty and creating repeat purchases.
Because you have a lot of information available in your system, you can automate a lot. Inviting for the MOT combined with annual maintenance is still the simplest example.
If your prospect submits an inquiry online then the crm system will automatically reply, send information or schedule an appointment. This way your business will continue to work when you have something else to do yourself.
The crm system automatically invites your customers to make a workshop appointment at the right time. Via an email link, the customer can choose the most convenient time.
Customer Cases
See all customer casesTHE CONVENIENCE OF WORKING FROM ONE SYSTEM
SEAMLESS ERP LINKING
Good to know is that Vicus connects your CRM system or Magento webshop to your back office (e.g. King Software) or ERP system (e.g. Microsoft Dynamics NAV). This way you experience the convenience of working from one system.