Document management as part of CRM

A Document Management System is an indispensable part of the virtual office

• Documents can be found anywhere and at any time via a web browser
• your data is protected from unwanted outside viewers
• Internally, the documents are protected from unauthorized changes
• Access to documents takes place on the basis of segregation of duties
• The ability to perform version control on documents and traceability of usage and change history
• active and passive signaling on changes to documents
• workflow support
• Virtually unlimited possibilities in the design and categorization of documents
• Search by keywords, by categories and even by the contents of the main types of stored files

You would only expect these capabilities in an expensive high-end commercial solution. The Vtiger DMS offers all these capabilities within an Open Source license.