Magento webshop to King Software in 2 minutes

In a clear animation we explain in two minutes how Vicus can help you to start with a Magento webshop to King. With King Software you can maximize the productivity of your organization (s), control costs and optimally meet customer needs. Very useful if you want to start a webshop or improve an existing webshop.

Optimizing productivity

Vicus can help you to link the business processes with the King Software to your Magento webshop and Vtiger CRM system. This way you can easily manage your articles and stock, do your administration, keep an eye on your purchases and deliveries and intensify the relationship with your customers.

Shop and King always up-to-date

By updating your articles and stock in your King Software changes are automatically sent to your Magento webshop. Customers come to the webshop through your campaigns, make their choices quickly and pay.

The order goes through the VOSBA middleware to your King administration where the order is checked. After approval of the order in King, it is released for delivery and the packing list, packing slip and invoice are created. Then the packing list and packing slip are printed, the product is packed and prepared for shipment. The approved shipment is automatically notified to your logistics provider. The invoice goes from King by email automatically to your customer.

Follow up on prospects from CRM

Customers who create a login account but do not place an order are included in the CRM system for further follow-up.

Communicating about complaints

Any complaints customers can register via an RMA form on your website. The form then enters your CRM system for further follow-up. You decide how to handle the complaint and communicate that via the ticket system to your customer and internal organization for further handling.

Reviews from satisfied customers

A few days after the shipment of your package, the customer receives a request to post a review. You will receive a notification so you can respond to it immediately.

Vicus helps you further

For example, Vicus is happy to help you turn your webshop into a successful online platform. In no time you will have an e-commerce business with multiple sales channels and several webshops that connect to specific markets.

ContactVicus e-Business Solutions.